Until now, orders not delivered through PhotoDeck (like prints prepared by yourself) could only be marked in the admin space as DELIVERED. This also triggered a notification email to the customer.
It caused confusion in some cases, when the photographer marked orders as DELIVERED before the customers actually received them.
So we've added a new intermediate "SHIPPED" state, which allows our members to both:
better communicate with their customers,
and better manage their own orders and their status.
Until an order is marked as DELIVERED, it can now be marked as SHIPPED, with an optional message to the customer, ideal for example to add a shipping tracking number!
Orders fulfilled by WHCC via our integration are automatically marked as SHIPPED.
And like before, orders can also still be marked as DELIVERED, but the message to the customer is now optional.
Note: the new SHIPPED state is naturally optional. For some orders (e.g. services), it is preferable to mark directly as DELIVERED.