Client feedback tools

Enable clients to comment and rate images so they can collaborate, refine selections, and communicate clearly within your PhotoDeck galleries.

A gallery with star-rating enabled
A gallery with star-rating enabled

Communicating with your clients and streamlining their selection process is crucial for a professional workflow’s efficiency. PhotoDeck’s built-in feedback tools, comments and star ratings, turn your online galleries into collaborative proofing platforms.

Streamline the review and selection workflow

Allowing your clients to apply star ratings directly to images and videos provides them with an indispensable tool for selection and feedback. This is particularly valuable for projects with a large amount of images, helping your clients narrow down their choices in a systematic way.

  • Simplify culling: A client, alone or as a team, can go through a shoot and rate their top choices (e.g., 5 stars) across multiple passes, helping them quickly identify the best images.
  • Filter and act: Clients can instantly filter a gallery to view only their 4- and 5-star rated files, then perform bulk actions like downloading the selected set, adding them to a lightbox, or adding them directly to the purchase cart.
  • View client selections in the admin area: As the photographer or administrator, you can view the ratings applied by your clients and filter the gallery view based on those ratings, giving you a clear list of the final selections.

Facilitate direct, clear communication

Enabling comments on galleries fosters a direct line of communication between you and your client. Clients can leave specific notes on individual assets, replacing the need for confusing email chains or Excel files.

  • Specific feedback: A client reviewing a corporate headshot gallery can comment directly on an image, stating, “Use this one for the CEO’s LinkedIn profile,” or “Can we soften the background blur on this one?”
  • Approval management: For a private project gallery, comments can serve as a centralized hub for project-related discussion and approval notes.

In addition, clients can also provide comments as part of the ordering process, for example to provide order-specific retouching or delivery instructions.

FAQ

  • How can I let a client select their favorite photos from a large shoot online?

    You can enable client star ratings on your PhotoDeck gallery. This allows your client to assign a rating (like 5 stars) to their favorite images over multiple passes, making it easy for them to filter the gallery and finalize their selection.

  • I need my client to give me specific feedback on different images. What’s the most efficient way to do this?

    Use the comments feature on your PhotoDeck gallery. Your client can write notes directly on each image or video, centralizing all feedback in one place and eliminating the need for confusing email threads.

  • How can a client easily download only the photos they’ve approved from a large proofing gallery?

    By using the client star ratings feature, they can rate their approved images, then filter the gallery to show only those highly-rated files. From there, they can select and download all the filtered files in one action (if you’ve enabled downloads).